Early JUN25, ground handling agent dnata moved its Amsterdam operation to its new state-of-the-art facility at Schiphol Zuid-Oost. Apparently, its advanced technology does not live up to expectations, causing chaos at the airport.
According to the sectorial council, ‘Truckers’, within the umbrella organization, Air Cargo Netherlands (ACN), dnata’s move has led to enormously long waiting times and backlogs. “The uncoordinated implementation of the Truck Visit Management system has shifted the gate waiting times from the handler to the trucker,”the truckers say.
