dnata has started using the Nallian Truck Visit Management (TVM) system, a new web-based solution to improve the planning and coordination of truck movements at their new cargo facility.
This tool allows freight forwarders and trucking companies to book time slots to deliver or collect cargo. A slot booking is a reservation for a specific time to deliver or pick up cargo.
Please note: A slot booking is mandatory to access our premises.
Prepare for your visit to dnata Cargo City Amsterdam
1. Registration
Register your company in the Nallian TVM system and create an account or click HERE.
2. Activation
Once your registration is approved, you will receive an email from no-reply@service.nallian.net to set up your login credentials. Please make sure to also check your spam mail.
Important: Share this with your internal planners.
3. Book a slot
In the attached you can find under paragraph 3 detailed instructions on how to make a slot booking.
Within the TVM system, freight forwarders must delegate their digital rights to the trucking company.
Without delegation, trucking companies cannot collect of bring cargo at our permises. Please see the attached for detailed instructions.
Challenges we have faced
On the first operational day (25-5-2025) at dnata Cargo City Amsterdam, unfortunately no company followed the required process via the TVM system. To avoid delays and access denial, be mindful about the following:Activate your account after registration.
- Activate your account after registration.
- Book a slot in the TVM system.
- Delegate digital rights (freight forwarder to trucking company).
- Link shipments to the slot booking.
- Upload the correct documents (AWB and CSD) in the system.
- Share the QR code (from TVM after booking) with the driver. This is needed to enter the premises
Re-watch the training
You can still watch our training sessions online for more detailed information: https://bit.ly/m/dnata-training
What’s next?
From Sunday, 25 May – All bulk flights (AZ, BT, OU, JU, FB, RO, XC & IZ) from FB5/6 will be handled at dnata Cargo City Amsterdam (including import). Deliveries must be made at dnata Cargo City Amsterdam.
From Wednesday, 28 May – All Aero Mexico (AM) flights from Export 6 will also be handled at dnata Cargo City Amsterdam.
First AM flight: AM0026 on 28 May.
Cargo for this flight can be delivered at dnata Cargo City Amsterdam starting Monday, 26 May, between 09:00 and 17:00.
Please ensure a Truck Visit booking via the Nallian system.
Please be aware that due to the initial low volumes the delivery times at our new facility are limited between 09:00 and 17:00 from Sunday the 25th of May until Sunday the 1st of June.
We will continue to keep you informed on a daily basis about progress and keep you informed about the next steps of the transition.
For all your questions about slot bookings please contact us via Ams.planning.doccenter@dnata.nl.
For all other questions please contact customer.service@dnata.nl.
Could you please share this important message widely within your organization.
Setup guide for AMS bookers (PDF) NL
Setup guide for AMS bookers (PDF) ENG
