Het Smart Cargo Mainport Program biedt slimme oplossingen voor de uitdagingen van de luchtvracht op Schiphol. Luuk Heling, al meer dan twintig jaar werkzaam bij KLM, leidt de afdeling ‘Business and Process Improvement’ binnen het operationele vrachtbedrijf. Wat is zijn visie over SCMP en wat zijn de kansen en de uitdagingen die ermee gepaard gaan?
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The Smart Cargo Mainport Program (SCMP) offers smart solutions to the modern challenges of air freight at Schiphol. Luuk Heling, who has been working at KLM for more than twenty years, leads the ‘Business and Process Improvement’ department within the operational cargo company. What is his vision on SCMP? And what opportunities and challenges does it bring?
