I am truthfully grateful for the opportunity received by ACN, this has helped me to finalize the last part of my study. When dealing with digital innovations and changes in the air cargo industry, a full overview and understanding of the processes is required. The opportunity to gain more experience on this field has been offered by ACN in collaboration with Cargonaut. As an intern, one of the most valuable things to experience during the last step is to be able to explore and fine tune your own vision and understanding of the subject. This experience started packed with an extensive network of professionals offered directly by ACN and a staff with a very diverse background to consult when in doubt.
My research was based on plotting and creating an overview of the added value after the implementation of automated shipment nomination at Schiphol. The internship has been performed in collaboration with another student, my part of the research was mainly focused on the advantages for the Ground Handling Agents and the hauliers. Digital innovations in air cargo handling has been growing worldwide at a stagnant pace. As a result, the same data has to be entered multiple times at different links in the chain when handling air cargo.
As a basic guideline, it can be considered that the physical flow of incoming freight moves along with the flow of information. This means that the freight documents will arrive simultaneously with the freight itself. The air cargo chain can benefit of obtaining data in advance by implementing this type of innovations. As a result, every link in the chain may improve their planning on different factors with the goal to become more efficient. The main elements are then to obtain a solid data quality, in advance and also to eradicate human errors of manual data entry. The research showed that the parties involved will have to work closer together to obtain maximum profitability. There are also some other factors mentioned that requires attention in order to strengthen the chain as a whole at Schiphol.
By embracing projects like this, Schiphol Group and ACN are continuously trying to invest and developing smart methods to maintain their competitive position in the air cargo industry. Furthermore, it is a vital contribution for the future professionals to collaborate and offer the guidance for possible new ideas.
To conclude, I would like to give a special thanks to the different stakeholders that contributed to the research with any form of data and information. Also, a huge thanks to the ACN staff for the support and pleasant environment during my internship.
Jeandrick Clemensia, Augustus 2019
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